Family Member, May 16, 2019
To All Brooklands Staff
A brief but very sincere thank you for all the excellent care and sympathetic attention you gave my Mother, Margaret Walsh over the past 6 ½ years.
Margaret told me on many occasions how happy she was at Brooklands, and she thought the staff wonderful.
Steph and I shall miss our visits, which have given us many happy memories.
Our very best wishes and thanks to you all.
Rita and Abi, February 13, 2019
Seems so inadequate to express of the gratitude of the care and love shown to Pat from day one.
Your kindness will be with us always.
You are an amazing team.
Rita and Abi
Tracy Thorne, December 13, 2018
Good afternoon Carebase! You haven’t heard from me in a while but I feel the need to share this with you about your amazing staff! My mum Shirley is a resident at Brooklands and at the moment Mum is not so great but comfortable and being looked after very well! I tend to get very low at this time of year I struggle with Christmas and Mum being in care, today I had a meltdown tears flowed and flowed I was an absolute mess I couldn’t stop crying! Your amazing staff went above and beyond to try and comfort me, they pulled out all the stops to help me and calm me down while still looking after Mum in a truly professional way!
I’ve thanked them from the bottom of my heart, but I cannot rest until I’ve let you know what amazing staff we have at Brooklands and to let you know your staff do an amazing job not only for the residents but the support they give us relatives too. (Naomi and Kayley )
Kind regards Tracy